In addition to this Matchforce Guide site, here are a few other resources available to help you better utilize Matchforce.
WalkMe In-System Support
Matchforce utilizes a computer application called WalkMe to provide in-system support and training. Within WalkMe there are several videos, documents, and system walkthroughs that can help you better understand how to use Matchforce. We encourage you to explore WalkMe’s content.
Access WalkMe by clicking on the WalkMe Through Box at the Bottom of any Matchforce Page. This will open the WalkMe dialog box from which numerous help and training resources can be accessed.
The Learning Exchange
The Learning Exchange is BBBSA’s learning management system. Matchforce video tutorials can be found in The Learning Exchange in the Matchforce Fundamentals (2024) curriculum. These tutorials can help you better understand how to use Matchforce.
Access The Learning Exchange through Connect by clicking here. Select “Click Here to Log In.” Enter “Matchforce” in the global search to browse all Matchforce courses.
External Learning Resources
Salesforce offers numerous free online trainings through their Trailhead program. Salesforce Trailheads are sets of online courses focused on teaching a particular aspect of the Salesforce system. If you want to expand your Matchforce/Salesforce capabilities you should explore these fantastic resources.
Salesforce Trailheads can be found here.
